We’re Here to Help ✨

Have a question about an order, product, shipping, returns, or anything else? Our customer support team is here to help and make your shopping experience as smooth and enjoyable as possible.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM

Typical Response Time: Within 24 hours during business days.

Messages received outside our regular business hours, including weekends and holidays, will be answered as soon as possible on the next business day.

Order Support

If you’re contacting us about an existing order, please include:

• Your order number

• The email address used to place your order

• A brief description of your question or concern

Providing these details helps us locate your order and assist you more efficiently.

We’re Here for You

At Aqzena our goal is to provide a simple, reliable, and enjoyable jewelry shopping experience. Whether you need help choosing a piece, have a question before placing an order, or need assistance after your purchase, our team is happy to help.

Aqzena — Elegance You Deserve.

Get in Touch

For questions, order assistance, or other inquiries, please contact us:

Email: support@aqzena.com
Phone: +1 (609) 418-6335
Address: 20 Haypress Road, Suite 313, Cranbury, New Jersey 08512, United States